Preamble
Stelink is developed and operated by us. We highly value the privacy and security of our users, strictly
comply with relevant laws and regulations, and are committed to protecting your personal information. This
Privacy Policy aims to help you understand the following:
Please read and fully understand this Privacy Policy carefully before using Stelink and related services. By
logging in to or using your Stelink account, you agree that we collect, use, store, and share your relevant
information in accordance with this policy. If you have any questions or suggestions regarding this policy,
you can contact us through the methods provided in this policy. This Privacy Policy is an integral part of the
Stelink Service Usage Agreement.
1. How We Collect and Use Your Personal Information
We collect and use information you actively provide when using Stelink and related services, as well as
functional usage information collected through automated means, in the following ways:
1.1 Basic Business Functions
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Account Registration and Login: When you register or log in to your Stelink account, we
collect your email address, multi-encrypted password, verification code, device identifiers (such as OAID,
AndroidId), etc., to ensure account security. If you refuse to provide this information, you may not be able
to complete registration or login.
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Third-Party Account Login: You can log in to Stelink through a third-party account. With
your consent, we may obtain information such as your third-party account ID to link to your Stelink account
or for direct login.
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Identity Authentication: In accordance with laws and regulations, when using identity
authentication functions, we may collect your real name, ID card number, etc., and verify your identity
through facial recognition technology. If you refuse to provide this, you may not be able to use related
services, but it will not affect other functions.
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Device and Log Information: To ensure service security and quality, we collect your device
information (such as hardware model, operating system version, IP address, MAC address) and usage logs (such
as access time, network status). This information may be associated with your Stelink account.
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System Permission Requests: To implement related functions, we may request certain system
permissions (see Appendix I for details).
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Statistical Data Sharing: With your authorization, we may obtain aggregated statistical
data based on personal information (such as download volume, network performance data) from affiliates or
partners to improve services or develop new products.
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Message Notifications: We may send notifications through your contact information (such as
email) for identity verification, security reminders, user research, etc.
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Feedback:
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Customer Support: To resolve issues, we may retain your account information, order
information, etc. Information from unlogged users will be associated with device information and
viewable upon login.
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Questionnaires: To improve services, we may use your responses to questionnaires. You
can choose not to participate.
1.2 Use of Third-Party Services
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Third-Party SDKs and APIs: To implement functions, we may integrate third-party services
through SDKs, APIs, etc. (see Appendix II for details). Third-party service providers are independently
responsible for their information processing practices.
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SDK Initialization: After you agree to this policy, we will initialize third-party SDKs,
during which device information (such as AndroidID, OAID) may be collected to improve service efficiency.
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Device Information Collection: Some SDKs (e.g., Alipay) may collect information such as IP
addresses for data analysis. This information is anonymized and poses no disclosure risk.
1.3 Cookies and Similar Technologies
We use cookies and anonymous identifiers to achieve the following functions:
- Ensure service security and efficient operation;
- Simplify your access experience (e.g., remembering search history);
You can clear cookies through your browser settings, but this may render some functions unavailable.
1.4 Anonymous Diagnostics and Crash Reports
With your permission, we collect anonymous diagnostic data (such as connection failure information, speed test
data, crash reports) to optimize services. This data cannot be linked to a specific user. You can disable this
function at any time in the settings.
1.5 Security Assurance
To ensure the security of your use of Stelink services, protect the personal and property safety of you and
other users, prevent phishing websites, fraud, network attacks, virus intrusions, and other security risks,
and accurately identify violations of laws, regulations, or the Stelink agreement, we may use or integrate your
account information, device information, and software usage information, or based on your authorization or
legal sharing of information, perform identity verification, security detection, and risk prevention, while
also taking measures such as recording, auditing, analysis, and disposal in accordance with the law.
1.6 Exceptions to Obtaining Authorized Consent
In the following situations, we may collect personal information without seeking your authorized consent:
- Related to national security and defense;
- Related to public safety, public health, or significant public interest;
- Related to criminal investigation, prosecution, trial, and execution of judgments;
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To protect your or another person's vital life, property, or other legitimate interests but where it is
difficult to obtain the individual's consent;
- Personal information you have made public on your own;
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Personal information collected from legally publicly disclosed information, such as legitimate news reports,
government information disclosure, etc.;
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Necessary to maintain the safe and stable operation of Stelink and related services, e.g., detecting and
troubleshooting faults in the software and related services;
- Necessary for carrying out legitimate news reporting;
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Necessary for academic research institutions to conduct statistical or academic research in the public
interest, and when externally providing academic research or description results, the personal information
contained in the results is de-identified;
- Keyword information you enter when using the search service provided by Stelink;
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Information data related to you collected by Stelink that you publish on Stelink, including but not limited to
participation in activities, transaction information, and evaluation details;
- Your behavior that violates the law or Stelink rules and the measures Stelink has taken against you;
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When other third parties provide services to you through the Stelink webpage or client, the information you
provide to the third party is not subject to this Privacy Policy;
- Other circumstances stipulated by laws and regulations.
Special Note: If information cannot identify your personal identity alone or in combination
with other information, it does not constitute your personal information under the law; when your
information can identify your personal identity alone or in combination with other information, or when we
combine data that cannot be linked to any specific individual with other your personal information, such
information during the period of combined use will be treated and protected as your personal information in
accordance with this Privacy Policy.
4. How We Protect Your Personal Information
We take the security of your personal information very seriously and will strive to take reasonable security
measures (including technical and managerial aspects) to protect your personal information.
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Stelink provides security protection features for user accounts and uses security measures such as password
encryption to prevent your provided personal information from being improperly used or accessed, disclosed,
used, modified, damaged, lost, or leaked without authorization.
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We will establish a dedicated security department, security management systems, and data security processes
to ensure the security of your personal information. We implement strict data usage and access controls,
ensuring only authorized personnel can access your personal information, and conduct regular data and
technology security audits.
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We will use encryption technology, anonymization, and other reasonably feasible means at least comparable to
industry peers to protect your personal information, and use security protection mechanisms to prevent
malicious attacks on your personal information.
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We will develop emergency response plans, and immediately activate them in the event of a user information
security incident, striving to prevent the impact and consequences of these security incidents from
expanding. In the event of a user information security incident (leakage, loss), we will promptly inform you
according to legal and regulatory requirements: the basic situation and possible impact of the security
incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and
reduce risks, and remedial measures for you. We will inform you of the incident situation promptly via push
notifications, emails, SMS, and related methods. When it is difficult to inform each individual, we will
adopt reasonable and effective methods to publish announcements. At the same time, we will also report the
handling of user information security incidents to relevant regulatory authorities as required.
Please Note: The systems and communication networks you use to access our services may have
problems beyond our control. Therefore, we strongly recommend that you take active measures to protect the
security of your personal information, including but not limited to using complex passwords, changing
passwords regularly, and not disclosing your account password and related personal information to others.
Important Notice: Although we have taken the reasonable and effective measures mentioned
above and complied with the standards required by relevant legal provisions, please understand that due to
technical limitations and various possible malicious means, in the internet industry, even
with竭尽全力加强安全措施, it is impossible to always guarantee 100% information security. We will do our
best to ensure the security of the personal information you provide to us.
5. Your Rights to Manage Personal Information
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Access and Correction: You can log in to your account to access, edit, or correct your
personal information.
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Edit Information – You can log in to your Stelink account to access or edit your basic
personal profile information in your account.
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Clear Data – You can log in to your Stelink account and clear your personal information
through "Account Deletion" under "My Account". Once deletion is complete, all personal data,
information, data, and records under your account will be deleted or anonymized.
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Information Correction – You can log in to your Stelink account to correct or supplement
your personal information, including contact phone number, email address, etc. If you are unable to
access and manage your personal information through the above paths, you can contact us at any time
through Stelink customer service.
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Information Deletion: You can request deletion of personal information in the following
circumstances:
- We cease to provide products or services, or the retention period has expired;
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The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the
processing purpose;
- You withdraw your consent;
- Other circumstances stipulated by laws and administrative regulations.
Note: Deletion of personal information refers to the act of removing personal information
from the systems involved in achieving daily business functions, rendering it in a state that cannot be
retrieved or accessed. After you or we assist you in deleting relevant information, due to applicable laws
and security technology limitations, we may not be able to immediately delete the corresponding information
from backup systems. We will securely store your personal information and restrict any further processing
until the backup can be cleared or anonymized.
Account Deletion: You can apply to us at any time to delete your account. Before deleting
your account, we will verify your personal identity, security status, device information, etc. We will process
your application promptly after receiving it and respond to your request within 15 days or the time limit
required by laws and regulations.
Important Notice: Account deletion is an irreversible action. After you delete your
account, all content, information, data, and records under the account will be deleted or anonymized. You
will no longer be able to retrieve, access, obtain, continue to use, or recover them, nor have the right to
request us to recover them, except as otherwise provided by laws, regulations, and relevant national
standards.
6. Users in the European Union
Stelink is committed to protecting user privacy globally. Our existing practices reflect this by minimizing
collection and ensuring users can control their personal information. The General Data Protection Regulation
(GDPR) requires us to provide services to EU users in a specific way. Under the GDPR, we process the data
outlined in this Privacy Policy based on the following lawful bases, depending on the specific circumstances:
for the performance of our contractual obligations with users, including: providing users with the services
and applications they request; managing user subscriptions; and processing payments.